Let me explain. I am not trying to do anything illegal…really. The hd on my HP Pavillion laptop crashed. It was running Vista Home Premium which came with preinstalled. I have no recovery disk. Yes there is a recovery partition on the drive but nothing in it. I own a valid Vista key but cannot find anyone with an actual install disk. So….I fell back on the only thing I had….an old version of XP Pro from a previous employer. The key was valid then, not anymore. As such, windows will not allow me to update to Service Pack 2, which is keeping my laptop from doing many of the functions it is capable of! Suggestions?

I’m not racist, let’s get that clear, but I have been on the phone for THREE hours telling this moron the same thing over and over again, I have a HP Pavillion Slimline PC and I upgraded to Vista, I decided I didn’t like it, and wanted to go back to Windows XP Media Center Edition, and the recovery partition got deleted by Vista, and the Recovery Disk that I ordered doesn’t work…. They keep tellign me to order recovery disk, I have them in my hands!!! WHY DO COMPANIES BASE THEIR MOST POPULAR NUMBERS (CUSTOMER SERVICE PLACES) OVER SEAS!! I know to save money but your on the phone twice as long, which makes the bills about the same as a shorter call within the US…. AHHH!!

my grandpa recently got an HP Pavilion Elite m9340-f. It didn’t come with a copy of windows vista home premium (service pack 1) or any type of recovery disk. I believe that there is a recovery partition, but how would we retrieve the OS once the hard drive eventually fails? you can’t economically get data off of a failed hard drive, and the PC didn’t come with any OS or recovery disks, so wouldn’t that mean he’d have to buy a new OS once the hard drive eventually fails?

Thank you

Here’s my story:

I have contacted HP several times by phone and email and nobody did ever gave me a solution. Windows Vista Home Premium –preloaded with my pavillion sg3420la–updated itself and that update damaged and erased the recovery partition. The pavillion was recently bought, december 13, 2008, I’m in Venezuela. I never believed I was going to get such bad customer service from HP. HP told me since my pc is under warranty and its valid they would send me the recovery disks at no cost. UPS was supposed to send the disks. I’m waiting for the disks since january 11. UPS leaved a message on my answering machine with a female voice that can’t be understanded. She gave me a phone number and it’s unclear what is the phone number. I tried to listen to it over 20 times with no avail. UPS doesn’t answer the phones. There aren’t any email addresses in the website for my country. Nobody seems to be there. How come it’s possible that nobody is on UPS at 10 am or 3 pm? It seems UPS it’s making fun of people and it’s disrespectful. The tracking number z5552401 it’s incorrect and I allways get a "not available" message on the UPS website. I’m really dissapointed and upset. I’m no longer waiting for the disk. I will never make a purchase from HP again, unless they give me a free printer or any other gift.

So………did hp customer service or treated you like garbage and seemed to make fun of you? Or did they were unhelpful?

i bought a secondary hard drive yesterday and i want to install OS on it just in case something happens to my primary my computer didn’t come with a vista disk when i asked customer service they said it was on a recovery partition. i dont know much about computers so i was hoping someone could help, i dont want to copy the information from the primary only the os.

I have a HP Pavilion 514a desktop PC (Australian version) and ages ago when I got it, I attempted to create a set of backup CD’s. This failed at disk 8 / 9 and because HP only allow for you to have one shot at this, I could no longer attempt to create the rest. I want this image back on this PC, as I have been using just normal Windows XP for a while, but prefer HP’s image (the software and stuff). I have deleted the recovery Partition, so there’s no hope in recovering that at all, and I have attempted to use the CD’s, but as soon as it finishes disk #8, it asks me for disk #9, which I evidently don’t have. This is disheartening as I only need that last CD to complete the recovery process. So my question is, can anyone point me to a download link for the recovery CD set for this PC, or could anyone tell me a solution to bypass this final CD check (it would be incomplete, but it’d be better than nothing). Please, I was really looking forward to having this old image on (I THINK it was Windows XP Home, Service Pack 1a, but I’m not sure). Thanks for any help in advance, and sorry for such a long question. Have a nice day guys. =)

Hi, my system did not come with an install CD for windows (XP home) as it has a recovery partition instead. Anyone know how I can install the recovery console as a boot option without the windows CD?

I need to recover my computer and i guess a long time ago i was stupid and deleted everthing on my recovery drive D:
is there anyway i can get that back
Vista home basic
service pack 1
compaq presario cq60 notebook
32-bit operating system

Whenever i co to the recovery manager it says
the system doesn’t have a recovery partition
and it needs disks but i have none.

where can i download hp a420n windows xp home recovery cds for free?
Recovery partition is still there, however pressing F10 (as it asks me to) does absolutely nothing.

The C drive has since been formatted, but the recovery partition has never been touched.

2 days ago i messed up with partition magic. after restarting my HP dv4-1106 laptop i cant boot my OS (vista). i cant even restore using the HP recovery partition. what i did is FORMAT the whole hardisk including the RECOVERY PARTITION, meaning i have a laptop with 100% free disk space.

is there a way to put back the original HP RECOVERY PARTITION?
if i use the recovery disk (3DVDs) would it restore the HP RECOVERY PARTITION?
can the HP SERVICE CENTER restore the HP RECOVERY partition?

I have contacted HP several times by phone and email and nobody did ever gave me a solution. Windows Vista Home Premium –preloaded with my pavillion sg3420la–updated itself and that update damaged and erased the recovery partition. The pavillion was recently bought, december 13, 2008, I’m in Venezuela. I never believed I was going to get such bad customer service from HP. HP told me since my pc is under warranty and its valid they would send me the recovery disks at no cost. UPS was supposed to send the disks. I’m waiting for the disks since january 11. UPS leaved a message on my answering machine with a female voice that can’t be understanded. She gave me a phone number and it’s unclear what is the phone number. I tried to listen to it over 20 times with no avail. UPS doesn’t answer the phones. There aren’t any email addresses in the website for my country. Nobody seems to be there. How come it’s possible that nobody is on UPS at 10 am or 3 pm? It seems UPS it’s making fun of people and it’s disrespectful. The tracking number z5552401 it’s incorrect and I allways get a "not available" message on the UPS website. I’m really dissapointed and upset. I’m no longer waiting for the disk. I will never make a purchase from HP again, unless they give me a free printer or any other gift.

So………did hp customer service or treated you like garbage and seemed to make fun of you? Or did they were unhelpful?

I guess it helps you to recover from any driver/system failure etc.

My computer asked me to burn a copy of the recovery disk, so I did.

Lets say I uninstall Vista, will I be able to reinstall it using the recovery disk I just burn?

also, is it safe to delete the Recovery partition from my hard drive?

I have lost my recovery disks i made for my laptop and also lost the recovery partition. i have managed to restore the system by installing vista and getting the drivers of the net, but i dont have the recovery sofware on vista to make a recovery disk, where can i get this software so i dont have to go through all the hassle again.

My laptop does not have a pertitioned hard drive, it all just one big one. Will that affect making a recovery disk? and what is and do i need a recovery partition on my laptop?

Im not to tech savy and I installed what I thought was a windows xp disk onto my hpdv6000 which had windows xp media edition on it. Now my computer is running sluggish, nothing looks right, and im unable to access my recovery partition. Is there a way for me to get one of these disks? I contacted HP but they told there was nothing they could do for me.