We have gone through all of Comcast’s repair options and Toshiba support options and they say our last resort is to use the recovery disc that came with the computer. I have not backed up my computer yet and would like to avoid this option if possible. My computer will connect on line at my office with a different service. Any suggestions on how to fix this issue without the recovery disk? By the way, Comcast was working on the line the day before this happened to our computers. Do you think this has any connection to our problems?

Thanks for the help.
I just tried the fix recommended by acklan for gail y’s question, and it worked. Thanks so much acklan…not being able to connect to the internet for 2 days and not getting any help from Comcast support or Toshiba has been very frustrating.

I have a Toshiba Satellite model M105-S3041 that is giving me trouble. I just can’t turn it off while connected to an outlet. I go to start, turn off computer, turn off and it begins doing it, but whent it shuts down, Windows starts loading again and again. I have to disconnect it from the outlet to turn it off. Then when I want to turn it on, it has to be plugged to the outlet. Only when it’s running on batteries is when it works OK. I took it to service but they said it is a software problem. I erased the hard disk and made a recovery but that didn’t solve it. I bought it on Best Buy in CA but the thing is that I live in Guatemala. Anyone help?

I own a Toshiba laptop, which, about 2 days ago, we used the product recovery program to restore it to factory settings, and we then re-installed everything.

After doing this, I have realised that we forgot to backup a load of files, and they have gone missing.

Those files just happen to be some of the most important files that we have.

Is there any hope of getting the files back? I would only like free software please.

Thanks in advance

i have 3 computer toshiba compaq and sony which doesnt come with recovery disk but my gateway window xp did. what would i do if it crash and i never made a recovery disk?also wondering if it normal for vista not coming with a recovery disk and making it ur self?becauz when ever i make one at 70% it has a problem and i wasted like 8 dvd-r already.also if it crash with dvd-r dL can i put it back in?or it has to go to the garbage?

I have a toshiba satellite laptop. I have it for A/C adapter socket replacement. Since i got it back, i cannot run it in normal mode. It freezes in 5 min. I have to run it in safe mode. My service provider told me to run destructive recovery on the laptop. I have no idea how to do that, or whether its the correct solution. I have ran the standard recovery disk N number of times. No change.

I have a toshiba satellite A210 and I’ve erased my operating system along with everything else…

I want what orignally came with my computer back.

Will an system recovery disk do this and where can I get one?

i have the windows Xp service pack 2 CD. and i think its supposed to be able to let me make a backup/recovery disk, but i dont know what exactly im supposed to do to get the recovery disk working. i have all the office stuff already and i think i had a backup thing on my computer ( a toshiba) but i accidently deleted it.. thanks for your help
i have went to the start panel and went to tools but backup is not there..i think i might have deleted it..
i tried the second nt…exe thing..a message came up saying that it couldnt be found..
i actually called toshiba and the lady said that i would actually need to redo my whole hard drive or something of that nature…which means i will lose every thing i have on my computer except C drive stuff i believe…is there not a program out there that lets you just back up your own files, etc?

I have a Toshiba Satellite laptop from 2006, I am not sure of the model number. I need to re-install Windows but I do not have the recovery disk. My father is refusing to let me into his house to get any of my things so I have no way to get it. Is there any way I can do it myself or will I have to take my computer to a shop? If so, how much do you think it will cost?