Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

(according to the disk case)
Microsoft Office 2000 Professional
Double CD
Purchased and installed In-Store

After getting a virus, we had to do a "destructive reboot" of our Windows system using HP recovery console. In essence, what it did was delete all our files (which were backed up before we got the virus… don’t worry) so the virus went away, but left the programs on our computer intact.

Mostly.

Big, expensive programs such as Microsoft Office and Norton Anti virus decided they had just been installed and needed a product key. With Norton it was not a huge problem; we had done this once before and all we had to do was ask a chat technician to help us fix it. They uninstalled it and re-installed it, but they could do that because they had a record of our product purchase. The first time this happened with Office, it simply fixed itself after a few days.

Microsoft Office does not offer very convenient help. For one thing, the only advice I found on their site for our version of Office was this: "We may not offer free support for your Office Program any more, but if you buy Office 2007 here…." ugh.
I need to figure out how to re-activate my Office Suite without buying another product activation key.

I considered uninstalling and re-installing, but I have tried to use my product activation key without doing so and it said the key was invalid. I am afraid if I uninstall it it will simply mean the computer will lose record of our purchase and when I re-install the program the key will have already been used once and won’t work.

Even an email address or other Microsoft contact information that will get me support from them would be helpful. As a last resort we could take it to the place that installed it for us ( a Circuit City) but I think they were closed down last year.

I can not tell you how much I will appreciate answers from people who know what they are talking about. I have searched the web for an answer to this problem for most of the day.
Unfortunately, there is no phone number on our disk case. In fact there is very little on it except a website and a notation saying there is a holographic image embedded in the genuine disks. Thanks for the answer, though! If anyone has their office disk handy I would love to get a phone number.

When I click Start>Control Panel>User Accounts>"My Account">Prevent a
forgotten password an error message pops up that says:
No Drive
Your computer does not have a removable disk drive. A removable medium is
required to use this feature.

I though in order to create a password reset disk all you need is a blank cd
and a cd burner? My computer has that (Compaq Presario V2000). Since this
isnt working, is there another way to create a Password Reset Disk?
Much appreciation if any Answers!

P.S, My computers specs if needed:
Microsoft Windows XP Home Edition Version 2002 Service Pack 2 Compaq
Presario V2000
***If I need a floppy disk than is there another way to create the recovery disk?***

I think I have 2 Windows XP Home OS in my computer. I need to delete the bad one.

My Windows XP Home would not run after I had loaded a PC game, and I used my CD Recovery disk. During the reload process, the program would not accept the license key saying it is not valid. However, I managed to complete the recovery process. Now, at start-up a DOS display is asking to select one of the same Windows XP Home editions listed. I selected the first one (done by the recovery). My Windows XP works but now I always get a message saying Windows is not genuine and that I must activate it (and I have x-number of days to do it). I think, somehow, the earlier defective Windows was not deleted (license key still active) when the C-drive was reformatted and now I have 2 instances of Windows XP Home in my computer. How do I delete the bad OS, and so I can use my license key again? Or, do I have a different problem?

I have a HP Pavilion 514a desktop PC (Australian version) and ages ago when I got it, I attempted to create a set of backup CD’s. This failed at disk 8 / 9 and because HP only allow for you to have one shot at this, I could no longer attempt to create the rest. I want this image back on this PC, as I have been using just normal Windows XP for a while, but prefer HP’s image (the software and stuff). I have deleted the recovery Partition, so there’s no hope in recovering that at all, and I have attempted to use the CD’s, but as soon as it finishes disk #8, it asks me for disk #9, which I evidently don’t have. This is disheartening as I only need that last CD to complete the recovery process. So my question is, can anyone point me to a download link for the recovery CD set for this PC, or could anyone tell me a solution to bypass this final CD check (it would be incomplete, but it’d be better than nothing). Please, I was really looking forward to having this old image on (I THINK it was Windows XP Home, Service Pack 1a, but I’m not sure). Thanks for any help in advance, and sorry for such a long question. Have a nice day guys. =)

I use LimeWire yes I know I shouldn’t, but I was going from folder to folder deleting some stuff and I accidentally deleted all of my limewire music files and some videos, restarted my computer, saw someone elses question on here went to a url and they have a program where u can recover accidentally deleted files, but it only found like 3 of my 90 deleted files, they were deleted like under an hour ago, HOW DO I GET THEM BACk, I have to have my music, I have a Microsoft Windows XP Home Edition Compaq computer, so please someone give me a url so I can download something to get them back or suggest to get them back, thanks very much

Hi, my system did not come with an install CD for windows (XP home) as it has a recovery partition instead. Anyone know how I can install the recovery console as a boot option without the windows CD?

Dear Friend

I have purchased a Laptop; Brand: SAMSUNG, MODEL: R40
While purchasing, seller provided me 2 CDs. One for driver software and another is captioned as “Samsung Recovery Solution” “Microsoft Windows XP Home Edition Service Pack 2”.

I have formatted C drive due to malfunctioning. Now my query, will that Recovery Disc install WinXP as usual?

Appreciate, if you would come back at your earliest.

Regards
Pervez

where can i download hp a420n windows xp home recovery cds for free?
Recovery partition is still there, however pressing F10 (as it asks me to) does absolutely nothing.

The C drive has since been formatted, but the recovery partition has never been touched.

Will a windows recovery Disk install windows on a mac ?
I have a macbook with parallels etc, i was wondering could i install windows xp using only a "Windows XP home Recovery CD-Rom" ?? and a parallels or bootcamp ? thanks !

I got my computer 3 or 4 years ago before that (SP2) upgrade. My computer crashed I needed to reformat/then reinstall, I used my product recovery disk, but it keeps asking me for the "service pack 2 for windows XP home edition" I don’t have it was sent to me via a download, I called my local computer guy, he said I can get one from Microsoft, but he didn’t have the number.

If anyone has an idea of what it is I’m talking about (I’m not quite sure myself) please any help would be greatly apreciated, I need to get it ASAP, I have a temporary computer but only for a few weeks. I’d like to get my other one going again.
I’m not looking to download it off the internet, because I needed it for a computer that is down. In other words I can’t get online to download it. (sorry frustrated)
I just need the phone number of where I can order it.
And if possible advice from someone who has done what I’m trying to do.

My laptop’s hard drive is far too small anymore, and I’d like to install a larger one. I don’t mind formatting the old one or doing a clean installation for everything all over again. I JUST NEED MORE SPACE!!! I have a recovery disk for my laptop that has Windows XP Home and all my other factory settings on it. Will this work okay for a new installation?

I have a macbook with parallels etc, i was wondering could i install windows xp using only a "Windows XP home Recovery CD-Rom" ?? and a parallels or bootcamp ? thanks !

I’m trying to master reset my computer (Windows XP home edition Version 2002 Service pack 3) but before i do that I wanted to know if it needs a disk or anything once i master reset it .